Interview: Diving into contact center consulting with Northridge Group CEO Joni Arison
Google’s cloud infrastructure business has what's known as a follow-the-sun approach to customer support. If an enterprise client calls in about a crashed server cluster,...
Richardson acquires Challenger in PE-backed sales training tie-up
When a professional services company is bought by a private equity firm, more acquisitions usually follow. The idea is to purchase other businesses with complementary...
A Salesforce RLM consulting ecosystem takes shape
When Salesforce unveils a new product at one of its frequent customer events, it musters an array of consulting partners to help customers implement the...
Accenture acquires chip design consultancy Excelmax
Accenture has acquired Excelmax, a semiconductor consultancy that helps companies design chips for data center systems, consumer electronics and other products. Financial terms were not...
PwC US appoints consulting executive Jennifer Mantini to lead its Philadelphia office
PwC US has appointed Jennifer Mantini, a long-time deal advisory executive, to lead its Philadelphia location as office managing partner. The appointment comes about four...
Grant Thornton Australia names Peter Glynn audit partner
Grant Thornton International’s Australian member firm this month appointed Peter Glynn, a Big Four veteran, as partner. Glynn is joining the firm’s audit and assurance...
RSM UK appoints Alex Fraser as business consulting director
The UK member firm of RSM International, a top ten accounting network, has appointed industry executive Alex Fraser as a business consulting director. Fraser, who...
Firefly Communications names Charlotte Stoel group managing director
Firefly Communications, a pan-European PR consultancy that works with several of the biggest names in enterprise technology, has appointed Charlotte Stoel as group managing director....
Roberts Nathan joins the Baker Tilly network
MHA managing partner Rakesh Shaunak and Roberts Nathan managing partner Vivian Nathan MHA, Baker Tilly International’s UK member firm, this week announced that it’s merging...
EY acquires sustainability consulting firm denkstatt
EY denkstatt partner Christian Plas. Photo credit: EY Professional services giant EY has acquired denkstatt, a Vienna-headquartered sustainability consultancy with high-profile clients such as SwissLife...