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Salesforce’s machine learning investments are driving changes in its partner network, where a growing number of vendors are building AI-powered extensions to the cloud giant’s products. One of the latest ecosystem players to join the fray is Austin-based consulting and software provider Asymbl. Earlier this week, the company introduced an AI recruiting tool it calls Recruiter Agent.

Asymbl operates two corporate brands. Under its own brand, the company sells a suite of Salesforce-integrated software tools that HR teams use for tasks such as processing job applications. Asymbl’s other business is a consulting practice, Blueprint Advisory, that helps companies deploy Salesforce products. The latter unit also assists clients with ongoing maintenance tasks such as checking that a Salesforce deployment adheres to data regulations.

Recruiter Agent, the recruiting automation tool that Asymbl unveiled this week, joins a long list of AI offerings to have been introduced by Salesforce partners in recent weeks. Salesforce debuted several machine learning features of its own in that time frame. The new offerings are all powered by a new AI software bundle, Agentforce, that the cloud giant revealed last month at its annual product event.

Recruiter Agent promises to speed up several repetitive, labor-intensive business tasks for talent sourcing teams. The reason Asymbl decided to build the tool is that “the labor market is facing unprecedented challenges,” Asymbl CEO Brandon Metcalf told Boardroom Insight exclusively. “With ongoing talent shortages, competition for skilled workers, and increasing expectations for flexibility, recruiters are under immense pressure.”

Recruiter Agent’s first collection of features streamlines the task of creating job openings. The tool can generate new role descriptions and help recruiters spruce up existing drafts. Once candidates start responding to the ad, Recruiter Agent filters the applications to help recruiters find suitable candidates. Asymbl says that the underlying AI engine looks at factors such as the skills listed in the incoming resumes and past interactions with the hiring managers.

Metcalf gave Boardroom Insight an under-the-hood glimpse of the product’s machine learning components. “We’ve harnessed the power of the Agentforce platform, powered by Salesforce’s Atlas Reasoning Engine, to create agents that autonomously reason through complex datasets, execute real-time actions, and support recruiters in making smarter, faster decisions,” the executive detailed. 

Atlas Reasoning is the data processing engine that powers Salesforce’s new Agentforce machine learning offering. Since the engine was unveiled relatively recently, technical details are currently scarce. But a few prominent voices in the Salesforce ecosystem have used the term “chain of thought” to describe Atlas, which gives a clue as to its inner workings.

Chain of thought is a concept that began showing up in AI research papers a few years ago. Machine learning experts have determined that AI models can tackle some tasks more effectively if those tasks are broken down into smaller, simpler chunks. That seems to match Salesforce’s official description of Atlas, which touts the software as a “proprietary system designed to simulate how humans think and plan.” The company goes on to say that the system breaks down the task of processing user queries into multiple steps. “It starts by evaluating user queries, refining them for clarity and relevance,” Salesforce marketing team explains. “Next, it retrieves the most relevant data and builds a plan for execution.”

Creating job applications and processing candidate responses are not the only tasks that Asymbl promises to ease with its new AI tool. Recruiter Agent can also automate some of the back and forth involved in finding a time for candidate interviews. After an interview wraps up, the tool generates a summary to spare hiring managers the trouble of reading through a lengthy transcript.

Asymbl’s Metcalf said that more features are in the works. “This is just the beginning,” he detailed. “With an extensive roadmap leveraging Agentforce, we will introduce even more advanced capabilities to transform how recruiters manage talent pipelines.”

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