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DXC Technology launches new AI implementation framework

DXC Technology has launched an offering called Xponential to help large organizations move their AI projects to production.

DXC is a Fortune 500 technology services firm. It’s also a major player in the insurance sector: the company provides software and services such as claims handling to more than 1,000 insurers. Those customers accounted for about a tenth of the $3.16 billion in revenue DXC generated during the three months ended September 30.

The firm debuted Xponential a few days before releasing its earnings numbers for the September quarter. According to DXC, the offering includes not only professional services but also intellectual property. That intellectual property comprises internally-developed technology and products sourced from partners.

One of Xponential’s selling points is that DXC ships security and compliance guardrails with the AI software it implements for clients. LLMs are non-deterministic, which means sending the same prompt to a model four times might produce four different responses. That unpredictability, which doesn’t affect traditional software, can lead to cybersecurity risks such as prompt responses containing malicious code. DXC says that Xponential addresses those risks.

Xponential’s delivery methodology places an emphasis on providing early wins. The larger an AI project’s budget, the more executives need to be convinced that it’s worthwhile. Early project wins, such as an inexpensive LLM implementation that produces meaningful savings on a small scale, can go a long way towards winning over executives.

DXC says that Xponential has already been successfully used in several client engagements. One early adopter is the European Space Agency, which has been a client of the consultancy for 15 years. DXC helped the research organization develop an internal AI platform called ASK ESA that it uses to build neural networks. Singapore General Hospital and industrial giant Textron are also Xponential customers. 

Photo courtesy of DXC Technology