Interview: Diving into contact center consulting with Northridge Group CEO Joni Arison
Google’s cloud infrastructure business has what's known as a follow-the-sun approach to customer support. If an enterprise client calls in about a crashed server cluster,...
Advania expands UK presence with CCS Media acquisition
Advania, one of the largest IT consultancies in northern Europe, is buying a rival called CCS Media to grow its UK presence. The companies didn’t...
Adecco Group turns to Salesforce services for AI boost
Adecco Group, a major staffing company, has detailed an internal initiative designed to enhance its AI and data management infrastructure. The project will revolve around...
KPMG Australia picks up IT and financial consultancy Chartertech
KPMG’s Australian member firm has announced plans to buy Chartertech, a local competitor with about 140 employees. The deal’s value was not disclosed. Canberra-based Chartertech...
A Salesforce RLM consulting ecosystem takes shape
When Salesforce unveils a new product at one of its frequent customer events, it musters an array of consulting partners to help customers implement the...
IT consultancies Capstone and RPE join forces in PE-backed merger
Technology consultancies Capstone and RPE have merged to carve out a bigger slice of retailers’ IT services spending. The deal was orchestrated by Capstone’s owner,...
Capgemini acquires data movement specialist Syniti
Capgemini has acquired Syniti, a firm that helps large companies move information between their business systems. The companies didn’t divulge the deal terms. However, it’s...
Accenture wins broad AI services contract from S&P Global
Accenture has won a broad AI services contract from S&P Global, the company behind the eponymous stock market index. S&P is active in quite a...
Accenture buys Italian network infrastructure consultancy Fibermind
Accenture has acquired Fibermind, a boutique IT consultancy that helps internet providers in Italy carry out upgrades to their network infrastructure. Fibermind has been in...
Havas unveils €400 million technology modernization program
Havas, one of the world’s largest marketing consultancies, has unveiled a €400 million internal program designed to boost its technology capabilities. Havas CEO Yannick Bolloré...