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Accenture and Conga announce billing optimization alliance

Accenture is cementing its alliance with Conga in the form of a new strategic partnership that will see the companies collaborate on customer projects.

Conga is a publicly-traded seller of business software. Its software is used by companies to write and sign the sales contracts they ink with their customers, as well as bill those customers.

Conga’s software is, like so many enterprise technology products, difficult to deploy. That means a company looking to install Conga’s software can’t simply download it and launch a setup wizard but must bring in IT consultants to manage the process.

For many companies, the first choice when it comes to such projects is Accenture. It’s the world’s largest IT consultancy with more than 700,000 employees and a massive client base.

Accenture will assist companies with their Conga deployments in three main ways.

First, Accenture will provide advisory services. That means it will help companies answer big-picture questions like what department should adopt Conga first, which employees at that department will be involved in the project and how big of a budget is needed.

Conga customers can also turn to Accenture for delivery services. That means Accenture will manage the nitty-gritty technical work involved in getting Conga’s software up and running on a company’s systems.

The third asset Accenture will bring to the Conga partnership is industry experience.

Client requirements vary across industry. A bank might buy Conga’s software because it wants to streamline how it bills financial clients, while a manufacturer might be using the software to charge resellers.

Having familiarity with the requirements of companies in different industries makes tasks such as setting up new software easier. Accenture, thanks to its broad client base, has experience setting up software for companies in many different sectors.

The new partnership agreement between Conga and Accenture strengthens what is an already strong business relationship. To date, Accenture has completed dozens of Conga implementation projects for clients.

The newly expanded alliance could create opportunities for the companies to expand their collaboration in the go-to-market sphere and other areas.

“Companies of all sizes and across all industries have a critical need to increase revenue certainty and improve operational efficiencies,” remarked Conga CEO Noel Goggin. “Together, Conga and Accenture have a unique combination of capabilities and expertise to help organizations and their teams across the globe achieve these business outcomes.”

The partnership is likely a bigger deal for Conga than it is for Accenture. While both companies are big players in their respective markets, Accenture has a far broader client reach that it can use to open new sales venues for Conga.

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